More from these Authors

• Case | HBS Case Collection | March 2018

  Nudging Hand Hygiene Compliance at the Brigham and Women's Hospital

  John Beshears, Michael Luca, Alister Martin and Simin Gharib Lee

  Citation:

  Beshears, John, Michael Luca, Alister Martin, and Simin Gharib Lee. "Nudging Hand Hygiene Compliance at the Brigham and Women's Hospital." Harvard Business School Case 918-035, March 2018.  View Details

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• Teaching Note | HBS Case Collection | March 2018

  GiveDirectly

  Joshua Schwartzstein and John Beshears

  Teaching Note for HBS No. 918-036.

  Citation:

  Schwartzstein, Joshua, and John Beshears. "GiveDirectly." Harvard Business School Teaching Note 918-040, March 2018.  View Details

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• Exercise | March 2018

  Does It Hurt To Ask?

  Alison Wood Brooks

  Does It Hurt To Ask? (DIHTA) is an interactive exercise that pairs students (in groups of two) for a brief, spontaneous, open-ended conversation during class. Each student is given instructions to ask many questions (as many as possible) or few questions (ideally zero) during their conversation (resulting in some high-high questioning pairs, some low-low questioning pairs, and some high-low questioning pairs). The exercise is flexible—it can stand on its own for a whole class session (taking 60-90 minutes), or it can be used to supplement other material within the same class session (taking as little as 30 minutes total). This teaching note provides step-by-step instructions to administer the exercise in class. The goals of the exercise are to examine how asking questions during conversation influences interpersonal perception, information exchange, decision making, productivity, as well as relationships and happiness over time—to weigh the pros and cons of asking questions versus making statements in conversation. While there are many reasons people don’t ask questions (such as egocentrism, anxiety, apathy, and ignorance), those who can become talented question askers stand to learn more information, to be better liked, and to have more influence than those who do not.

  Keywords: Interpersonal Communication; Communication Strategy; Perception; Information; Power and Influence;

  Citation:

  Brooks, Alison Wood. "Does It Hurt To Ask?" Harvard Business School Exercise 918-037, March 2018.  View Details

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