Trust

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Book | 2018

Trust: Creating the Foundation for Entrepreneurship in Developing Countries

by Tarun Khanna

Abstract

Entrepreneurs in developing countries who assume they will have the same legal, governmental, and institutional protections as their counterparts in the West will fail. To succeed, they need to build trust within the existing structures—and this book shows how it's done.

Keywords: Entrepreneurship; Developing Countries and Economies; Trust;

Format: Print

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Citation:

Khanna, Tarun. Trust: Creating the Foundation for Entrepreneurship in Developing Countries. Oakland, CA: Berrett-Koehler Publishers, 2018.

About the Author

Tarun Khanna

Jorge Paulo Lemann Professor

Strategy

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Case | HBS Case Collection | May 2017 (Revised November 2018)

Talent@Tencent

Tarun Khanna, Nancy Hua Dai and Shu Lin

On November 11, 2016, Xi Dan, Senior Vice President of Tencent, and Ma Yongwu, Dean of Tencent Academy, were discussing how Tencent could develop new capabilities to sustain its growth miracle and entry into new technologies, expansion into B2B businesses, and internationalization.

Keywords: Talent and Talent Management; Training; Emerging Markets; Entrepreneurship; Globalization; Human Resources; Innovation and Management; Leadership Development; Business Strategy; Technology; Internet; China;

Citation:
Khanna, Tarun, Nancy Hua Dai, and Shu Lin. "Talent@Tencent." Harvard Business School Case 717-500, May 2017. (Revised November 2018.) View Details

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Case | HBS Case Collection | October 2018

Corruption and Business in Emerging Markets

Geoffrey Jones, Tarun Khanna and Nataliya Langburd Wright

Citation:
Jones, Geoffrey, Tarun Khanna, and Nataliya Langburd Wright. "Corruption and Business in Emerging Markets." Harvard Business School Case 319-054, October 2018. View Details

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Article | Harvard Business Review | July–August 2018

When Technology Gets Ahead of Society

Tarun Khanna

New technologies can be unsettling for industry incumbents, regulators, and consumers, because norms and institutions for dealing with them don’t yet exist. Interestingly, businesspeople in emerging economies face similar challenges: The rules are unclear and infrastructure is lacking. In this article, the author suggests that tech pioneers would do well to heed a lesson he’s gleaned from his research in the developing world: For long-term success, companies must invest in the surrounding ecosystem.
The author presents examples of entrepreneurs who have done just that in China, Bangladesh, Africa, and Chile, benefiting the public as well as their own enterprises. He then describes how an Indian health care organization is tackling institutional voids as it expands into medical tourism in the Cayman Islands. An in-depth look at the nascent drone industry follows, with profiles of companies that are helping create the conditions for the industry’s growth by amassing knowledge about best practices, influencing the development of regulations, exploring new uses for drones, developing a professional workforce, and so forth.
The argument is that when firms launching innovative products or services look beyond their self-interest and work to collectively build the institutional infrastructure, they—and society as a whole—are more likely to prosper.

Keywords: Technological Innovation; Society; Situation or Environment; Infrastructure; Entrepreneurship; Performance Effectiveness; Cooperation;

Citation:
Khanna, Tarun. "When Technology Gets Ahead of Society." Harvard Business Review 96, no. 4 (July–August 2018): 86–95. View Details

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Trust: Creating the Foundation for Entrepreneurship in Developing Countries

Abstract

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