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  • January–February 2000
  • Article
  • Harvard Business Review

The Electronic Negotiator: Negotiations over Email

By: Kathleen L. Valley
  • Format:Print
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Abstract

It's tempting to save time and money by negotiating through e-mail, rather than in person or by phone. But new research finds that people can be contentious-even dishonest-when negotiating solely by e-mail.

Keywords

Negotiation; Communication Strategy

Citation

Valley, Kathleen L. "The Electronic Negotiator: Negotiations over Email." Harvard Business Review 78, no. 1 (January–February 2000): 16–17. (Reprint F00103.)
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About The Author

Kathleen L. McGinn

Negotiation, Organizations & Markets
→More Publications

More from the Author

    • March 2023
    • Faculty Research

    Río Curicó Teaching Note: Video Short I

    By: Kathleen L. McGinn and Julian Zlatev
    • December 2022
    • Faculty Research

    Teaching Note for Endesa Chile: Raising the Ralco Dam & Río Curicó: A Six-party Negotiation Exercise

    By: Julian Zlatev, Kathleen McGinn, Katherine Chen and Rachel Drapper
    • January 2022
    • Faculty Research

    Traversing a Career Path: Pat Fili-Krushel

    By: Kathleen L. McGinn, Deborah Kolb and Katherine Chen
More from the Author
  • Río Curicó Teaching Note: Video Short I By: Kathleen L. McGinn and Julian Zlatev
  • Teaching Note for Endesa Chile: Raising the Ralco Dam & Río Curicó: A Six-party Negotiation Exercise By: Julian Zlatev, Kathleen McGinn, Katherine Chen and Rachel Drapper
  • Traversing a Career Path: Pat Fili-Krushel By: Kathleen L. McGinn, Deborah Kolb and Katherine Chen
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