Publications
Publications
- January–February 2000
- Harvard Business Review
The Electronic Negotiator: Negotiations over Email
Abstract
It's tempting to save time and money by negotiating through e-mail, rather than in person or by phone. But new research finds that people can be contentious-even dishonest-when negotiating solely by e-mail.
Keywords
Citation
Valley, Kathleen L. "The Electronic Negotiator: Negotiations over Email." Harvard Business Review 78, no. 1 (January–February 2000): 16–17. (Reprint F00103.)
About The Author
