Publications
Publications
- January 2018
- HBS Case Collection
Transformation at ING (B): Innovation
By: William R. Kerr, Federica Gabrieli and Emer Moloney
Abstract
Supplement to HBS No. 818-077. Together with the agile methodology, innovation at ING was an enabler for the company’s purpose of empowering people to stay a step ahead in life and business. The case explores ING's innovation priorities and strategy as well as the related challenges ahead.
Keywords
Innovation; Agile; Fintech; Innovation and Invention; Strategy; Technological Innovation; Banking Industry
Citation
Kerr, William R., Federica Gabrieli, and Emer Moloney. "Transformation at ING (B): Innovation." Harvard Business School Supplement 818-078, January 2018.