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  • February 2018
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Road Rage at the DMV

By: Andrew Wasynczuk, Katherine Baldiga Coffman and Karim Sameh
  • Format:Print
  • | Language:English
  • | Pages:11
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Abstract

When Hewlett-Packard Enterprise notified the Rhode Island's Governor's Office that it wouldn't be able to deliver a "fully-functioning" technology upgrade for the Department of Motor Vehicles, both parties had reached a breaking point. While HPE argued that it would need more money to complete the system, the Governor's cabinet was convinced that HPE was violating its contractual obligations. The case covers Rhode Island's perspective of the strategic maneuvering each side made in preparation for anticipated adjudication.

Keywords

Department Of Motor Vehicles; Hewlett Packard; Hewlett Packard Enterprise; HP; HPE; Dispute Resolution; Litigation; Governor; Government; Dispute; Negotiation Process; Conflict and Resolution; Negotiation; Government and Politics; Technology Industry; Rhode Island

Citation

Wasynczuk, Andrew, Katherine Baldiga Coffman, and Karim Sameh. "Road Rage at the DMV." Harvard Business School Case 918-013, February 2018.
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About The Author

Katherine B. Coffman

Negotiation, Organizations & Markets
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Related Work

    • February 2018
    • Faculty Research

    Road Rage at the DMV

    By: Andrew Wasynczuk, Katherine Baldiga Coffman and Karim Sameh
    • August 2019 (Revised November 2019)
    • Faculty Research

    Road Rage at the DMV

    By: Katherine Baldiga Coffman, Andrew Wasynczuk and Karim Sameh
Related Work
  • Road Rage at the DMV By: Andrew Wasynczuk, Katherine Baldiga Coffman and Karim Sameh
  • Road Rage at the DMV By: Katherine Baldiga Coffman, Andrew Wasynczuk and Karim Sameh
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