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• Teaching Plan | HBS Case Collection | June 2020

  Chief

  Katherine B. Coffman, Jeffrey J. Bussgang, Kathleen L. McGinn, Julia Kelley, Amy Klopfenstein and Katherine Chen

  This teaching plan serves as a supplement to the cases “Chief: Role for Carolyn Childers,” “Chief: Role for Lindsay Kaplan,” and “Scaling at Chief.”

  Keywords: Negotiation; Negotiation Tactics; Negotiation Participants; Agreements and Arrangements; Business Ventures; Business Startups; Business Model; Business Growth and Maturation; Demographics; Gender; Ownership; Ownership Stake; Strategy; Business Strategy; Expansion; Competition; Finance; Capital; Venture Capital; Service Industry; Technology Industry; North and Central America; United States; New York (city, NY); New York (state, US);

  Citation:

  Coffman, Katherine B., Jeffrey J. Bussgang, Kathleen L. McGinn, Julia Kelley, Amy Klopfenstein, and Katherine Chen. "Chief." Harvard Business School Teaching Plan 920-033, June 2020.  View Details

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• Article | Proceedings of the National Academy of Sciences of the United States of America

  The Impact of Penalties for Wrong Answers on the Gender Gap in Test Scores

  Katherine B. Coffman and David Klinowski

  Multiple-choice exams play a critical role in university admissions across the world. A key question is whether imposing penalties for wrong answers on these exams deters guessing from women more than men, disadvantaging female test-takers. We consider data from a large-scale, high-stakes policy change that removed penalties for wrong answers on the national college entry exam in Chile. The policy change reduced a large gender gap in questions skipped. It also narrowed gender gaps in performance, primarily among high-performing test-takers. Importantly, the gains are largely concentrated in domains characterized by historical female underrepresentation, including math, social science, and chemistry.

  Keywords: Behavioral economics; standardized testing; Gender; Higher Education; Prejudice and Bias;

  Citation:

  Coffman, Katherine B., and David Klinowski. "The Impact of Penalties for Wrong Answers on the Gender Gap in Test Scores." Proceedings of the National Academy of Sciences of the United States of America 117, no. 16 (April 21, 2020): 8794–8803.  View Details

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• Teaching Note | HBS Case Collection | December 2019 (Revised March 2020)

  Starbucks: Reaffirming Commitment to the Third Place Ideal

  Francesca Gino and Katherine B. Coffman

  Citation:

  Gino, Francesca, and Katherine B. Coffman. "Starbucks: Reaffirming Commitment to the Third Place Ideal." Harvard Business School Teaching Note 920-031, December 2019. (Revised March 2020.)  View Details

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