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• Case | HBS Case Collection | December 2018

  Modern Automation (A): Artificial Intelligence

  William R. Kerr and James Palano

  This primer provides an overview of the implications of automation technology based on state-of-the-art "Artificial Intelligence" (AI) in the late 2010s: including the trends leading to the surge in AI, applications of AI categorized by the type of work performed, limitations of the technology, discussion about AI adoption, and key concerns the technology brought about.

  Keywords: artificial intelligence; digitization; connectivity; Computing; future of work; automation; Technology; Technology Adoption; Employment; Management;

  Citation:

  Kerr, William R., and James Palano. "Modern Automation (A): Artificial Intelligence." Harvard Business School Case 819-084, December 2018.  View Details

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• Case | HBS Case Collection | January 2018 (Revised December 2018)

  Autonomous Vehicles: The Rubber Hits the Road...but When?

  William Kerr, Allison Ciechanover, Jeff Huizinga and James Palano

  The autonomous vehicles have enormous implications for business and society. But, despite the headline-laden attention paid to the technology, there remain more questions than answers. Students will learn about the complex industry and have explicit discussions about the factors influencing development and commercialization and how various stakeholders might respond. They will also be put in the shoes of decision-makers looking for signals that might help them prepare for the disruptive change ahead.

  Keywords: technology; technology management; artificial intelligence; general management; robotics; Technological Innovation; Transportation; Disruption; Management; Decision Making; Auto Industry; Technology Industry;

  Citation:

  Kerr, William, Allison Ciechanover, Jeff Huizinga, and James Palano. "Autonomous Vehicles: The Rubber Hits the Road...but When?" Harvard Business School Case 818-088, January 2018. (Revised December 2018.)  View Details

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• Teaching Note | HBS Case Collection | December 2018

  Autonomous Vehicles: The Rubber Hits the Road…but When?

  William Kerr and James Palano

  The autonomous vehicles have enormous implications for business and society. But, despite the headline-laden attention paid to the technology, there remain more questions than answers. Students will learn about the complex industry and have explicit discussions about the factors influencing development and commercialization and how various stakeholders might respond. They will also be put in the shoes of decision-makers looking for signals that might help them prepare for the disruptive change ahead.

  Keywords: technology; technology management; artificial intelligence; general management; robotics; Technological Innovation; Transportation; Disruption; Management; Decision Making; Auto Industry; Technology Industry;

  Citation:

  Kerr, William, and James Palano. "Autonomous Vehicles: The Rubber Hits the Road…but When?" Harvard Business School Teaching Note 819-040, December 2018.  View Details

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