More from these Authors

• Article | Harvard Business Review | July–August 2020

  Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work

  Brad Bitterly and Alison Wood Brooks

  Humor is widely considered essential in personal relationships, but in leaders, it’s seen as an ancillary behavior. Though some leaders use humor instinctively, many more could wield it purposefully. Humor helps build interpersonal trust and high-­quality work relationships and influences behaviors and attitudes that matter to leadership effectiveness, including employee performance, job satisfaction, organizational commitment, and creativity.
  These benefits don’t come without potential costs. The guidelines in this article suggest ways to capture the benefits of humor while avoiding the downside risks.

  Keywords: managing people; humor; Leadership; Relationships;

  Citation:

  Bitterly, Brad, and Alison Wood Brooks. "Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work." Harvard Business Review 98, no. 4 (July–August 2020): 96–103.  View Details

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• Working Paper | 2020

  Older People Are Less Pessimistic About the Health Risks of COVID-19

  Pedro Bordalo, Katherine B. Coffman, Nicola Gennaioli and Andrei Shleifer

  A central question for understanding behaviour during the COVID-19 pandemic, at both the individual and collective levels, is how people perceive the health and economic risks they face. We conducted a survey of over 1,500 Americans from May 6–13, 2020, to understand these risk perceptions. Here we report some preliminary results. Our most striking finding is that perceived personal health risks associated with COVID-19 fall sharply with age.

  Keywords: Health Pandemics; Risk and Uncertainty; Perception; Age;

  Citation:

  Bordalo, Pedro, Katherine B. Coffman, Nicola Gennaioli, and Andrei Shleifer. "Older People Are Less Pessimistic About the Health Risks of COVID-19." NBER Working Paper Series, No. 27494, July 2020.  View Details

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• Teaching Plan | HBS Case Collection | June 2020

  Chief

  Katherine B. Coffman, Jeffrey J. Bussgang, Kathleen L. McGinn, Julia Kelley, Amy Klopfenstein and Katherine Chen

  Teaching Plan serves as a supplement to the case for “Chief: Role for Carolyn Childers” (920-019), “Chief: Role for Lindsay Kaplan” (920-020), and “Scaling at Chief” (920-021).

  Keywords: Negotiation; Negotiation Tactics; Negotiation Participants; Agreements and Arrangements; Business Ventures; Business Startups; Business Model; Business Growth and Maturation; Demographics; Gender; Ownership; Ownership Stake; Strategy; Business Strategy; Expansion; Competition; Finance; Capital; Venture Capital; Service Industry; Technology Industry; North and Central America; United States; New York (city, NY); New York (state, US);

  Citation:

  Coffman, Katherine B., Jeffrey J. Bussgang, Kathleen L. McGinn, Julia Kelley, Amy Klopfenstein, and Katherine Chen. "Chief." Harvard Business School Teaching Plan 920-033, June 2020.  View Details

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