J.C. Penney: Tough Choices for Allen Questrom

Susanna  Gallani; Gregory  Sabin; Katherine  Cui

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Case | HBS Case Collection | December 2017

J.C. Penney: Tough Choices for Allen Questrom

by Susanna Gallani, Gregory Sabin and Katherine Cui

Language: English

Format: Print

15 pages

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Citation:

Gallani, Susanna, Gregory Sabin, and Katherine Cui. "J.C. Penney: Tough Choices for Allen Questrom." Harvard Business School Case 118-041, December 2017.

About the Author

Susanna Gallani

Assistant Professor of Business Administration

Accounting and Management

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Case | HBS Case Collection | July 2019

Christmas Inc. (A)

Susanna Gallani, Gregory Sabin, Lexor Adams and Nicholas Haberling

Citation:
Gallani, Susanna, Gregory Sabin, Lexor Adams, and Nicholas Haberling. "Christmas Inc. (A)." Harvard Business School Case 120-009, July 2019. View Details

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Supplement | HBS Case Collection | July 2019

Christmas Inc. (B)

Susanna Gallani, Gregory Sabin, Lexor Adams and Nicholas Haberling

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Gallani, Susanna, Gregory Sabin, Lexor Adams, and Nicholas Haberling. "Christmas Inc. (B)." Harvard Business School Supplement 120-010, July 2019. View Details

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Case | HBS Case Collection | June 2019 (Revised July 2019)

Building a Meritocracy at Alghanim Industries

Paul M. Healy, Susanna Gallani and Esel Çekin

Building on his father’s legacy, Omar Alghanim (MBA 2002) had been working on strengthening a performance-driven culture based on meritocracy in the family business, Alghanim Industries. The task had been particularly challenging because of traditional Middle East practice of relying on relationships and influence to conduct business. Omar’s vision attracted and empowered like-minded employees who were rewarded on merit and who delivered on the firm’s mission of providing excellent service to its customers. Together, they revamped the company’s performance and compensation system and established a well-structured control and compliance mechanism. The next challenge for Omar was to transform the workforce from a mono-culture, male-dominant expat community to a diverse mix of people, cultures, backgrounds, and viewpoints. In particular, he needed to find a way to attract talented women and local Kuwaitis to become part of his organization.

Keywords: meritocracy; Social Norms; Family Business; Organizational Culture; Performance; Diversity; Organizational Change and Adaptation; Middle East; Kuwait;

Citation:
Healy, Paul M., Susanna Gallani, and Esel Çekin. "Building a Meritocracy at Alghanim Industries." Harvard Business School Case 119-019, June 2019. (Revised July 2019.) View Details

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J.C. Penney: Tough Choices for Allen Questrom

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