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• Case | HBS Case Collection | December 2019 (Revised January 2020)

  The New LAX: Ready for Takeoff?

  Boris Groysberg, Carin-Isabel Knoop and Kerry Herman

  Chair of LAX Board Sean Burton and LAX CEO Deborah Flint have made progress on streamlining and modernizing LAX's complex capital projects ($12 billion worth) while reorganizing and retooling Los Angeles World Airport (LAWA) staff resources, management processes, and revitalizing the LAX guest experience. From 2015-2019, LAX's performance improved, yet many challenges remained, and new ones continued to come to light. In December 2019, as Flint prepared to move onto a new position, Burton and the board are assessing the progress the team has made, and looking to next steps.

  Keywords: Leadership and Change Management; Leadership; Change Management; Performance Improvement; Strategic Planning; Air Transportation;

  Citation:

  Groysberg, Boris, Carin-Isabel Knoop, and Kerry Herman. "The New LAX: Ready for Takeoff?" Harvard Business School Case 420-025, December 2019. (Revised January 2020.)  View Details

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• Case | HBS Case Collection | August 2008 (Revised January 2020)

  Rachael Ray: Cooking Up a Brand

  Boris Groysberg and Kerry Herman

  The case details the rapid rise of Rachael Ray's career, beginning with her first appearance on NBC's Today show in March 2001. The case chronicles her success, exploring her various brands, promotional work, and expansion into new media markets. The case also allows students to grapple with the challenges Rachael Ray might face in terms of the continued sustainability of her successful brand.

  Keywords: Business Growth and Maturation; Brands and Branding; Personal Development and Career; Expansion; Entertainment and Recreation Industry;

  Citation:

  Groysberg, Boris, and Kerry Herman. "Rachael Ray: Cooking Up a Brand." Harvard Business School Case 409-011, August 2008. (Revised January 2020.)  View Details

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• Case | HBS Case Collection | November 2019

  The Genesis Lab at Novartis

  Amy C. Edmondson, Ranjay Gulati, Patrick J. Healy and Kerry Herman

  Citation:

  Edmondson, Amy C., Ranjay Gulati, Patrick J. Healy, and Kerry Herman. "The Genesis Lab at Novartis." Harvard Business School Case 620-007, November 2019.  View Details

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