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• Case | HBS Case Collection | January 2017 (Revised December 2020)

  Fitbit

  Regina E. Herzlinger, Christine Snively and Sarah Mehta

  In 2019, Fitbit lost its leadership in the wearable sensor market to Apple and to cheaper alternatives.
  Why did it lose its market position?
  How will the proposed acquisition affect it and Google?

  Keywords: wearable sensors; smart watches in health care; Google acquisition; Health Care and Treatment; Technology; Acquisition;

  Citation:

  Herzlinger, Regina E., Christine Snively, and Sarah Mehta. "Fitbit." Harvard Business School Case 317-007, January 2017. (Revised December 2020.)  View Details

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• Case | HBS Case Collection | November 2020

  Holaluz: Taking on the Spanish Energy Market

  Elie Ofek, Marco Bertini, Oded Koenigsberg, Elena Corsi and Emer Moloney

  In 2020, the three cofounders of Holaluz, a newcomer to Spain’s electricity retail market, is preparing to launch a new offering: installing and managing solar panels on households' roofs at no extra cost for the consumer, who would still benefit from the energy savings stemming from the panels' production. Holaluz would fund the installations via a special purpose vehicle and use the surplus energy to power neighboring Holaluz clients at lower costs. There were many challenges in the new venture, like how to market the offering and if investors would buy into the new business. And what if Holaluz went a step further, got rid of all its tariff offerings and disrupted the market with a monthly "unlimited" flat rate for electricity consumption like telecom operators did with mobile phones bills? Was the market ready?

  Keywords: Spain;

  Citation:

  Ofek, Elie, Marco Bertini, Oded Koenigsberg, Elena Corsi, and Emer Moloney. "Holaluz: Taking on the Spanish Energy Market." Harvard Business School Case 521-045, November 2020.  View Details

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• Case | HBS Case Collection | November 2020

  HP Instant Ink: (Self) Disrupting the Consumer Printing Market

  Elie Ofek, Marco Bertini, Oded Koenigsberg and George Gonzalez

  Seeking to disrupt the consumer printing market (before being disrupted by others), and in response to customer pain points, in 2013 HP Inc. launched an ink replenishment service called Instant Ink, where customers pay a monthly subscription fee based on the number of pages printed. Replenishment cartridges are automatically sent to the customer prior to running out of ink. The service had reached 7.5 million subscribers by mid 2020 and senior management now expected to scale it substantially. Several growth opportunities were being considered, these included: targeting customers with printers enabled to be part of the service but who declined to join in the past; making instant ink the default option when buying a new printer; adjustments to the pricing tiers and other plan components; more extensive marketing efforts to generate awareness; geographical exansion; broadening the service to laser toners; attacking the remote work space; and thinking about ways to bundle additional elements, such as paper and hardware (printers, computers, etc.). A concrete growth plan to make Instant Ink a multi-billion dollar business was needed before the annual Wall Street analyst conference to be held in the fall of 2020.

  Citation:

  Ofek, Elie, Marco Bertini, Oded Koenigsberg, and George Gonzalez. "HP Instant Ink: (Self) Disrupting the Consumer Printing Market." Harvard Business School Case 521-016, November 2020.  View Details

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