Publications
Publications
- April 2017
- HBS Case Collection
China Construction Bank's Transformation
By: Krishna G. Palepu and Nancy Hua Dai
Abstract
On March 29, 2017, Wang Hongzhang, Chairman of China Construction Bank, was considering the next steps in the bank’s transformation. In the challenging backdrop of economic slowdown, deep structure adjustment, interest rate liberalization, entry of financial players from the Fintech sector and rising customer demands for better value and service, the bank started transformation in 2012 towards integration, multi-functional service, intensive development, innovative bank and smart bank. Despite the progress the bank had achieved, Wang wondered whether the transformation of the bank had positioned it well to cope with the current and future challenges that the Chinese banking sector faced.
Keywords
Banking; China; Financial Institutions; Strategy; Transformation; Banks and Banking; Financial Services Industry; Banking Industry; China
Citation
Palepu, Krishna G., and Nancy Hua Dai. "China Construction Bank's Transformation." Harvard Business School Case 317-114, April 2017.