HR's New Challenge: Whole-Family Care

Keith  Fengler; Joseph B.  Fuller; Scott  Olsen

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Article | Strategy + Business (website) | April 17, 2017

HR's New Challenge: Whole-Family Care

by Keith Fengler, Joseph B. Fuller and Scott Olsen

Format: Electronic

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Citation:

Fengler, Keith, Joseph B. Fuller, and Scott Olsen. "HR's New Challenge: Whole-Family Care." Strategy + Business (website) (April 17, 2017).

About the Author

Joseph B. Fuller

Professor of Management Practice

General Management

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Case | HBS Case Collection | March 2018

Zensar Technologies Ltd

Joseph B. Fuller and Tanvi Deshpande

Zensar, an established mid-tier IT services company based in India, is known for its customer-centric approach and closely-knit culture. Sandeep Kishore has recently stepped in as the MD and CEO, replacing the previous CEO of 15 years. Kishore is developing his strategy for Zensar against a backdrop of a rapidly changing IT industry. Kishore, a strong proponent of digitizing business processes in order to increase productivity and revenue, wants to execute his idea to make Zensar a fully digital company. However, in doing so he has to strike a balance between driving an aggressive digital strategy and retaining Zensar’s culture.

Keywords: Business Processes; Strategy; Leading Change; Organizational Culture; Information Technology Industry;

Citation:
Fuller, Joseph B., and Tanvi Deshpande. "Zensar Technologies Ltd." Harvard Business School Case 318-051, March 2018. View Details

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Case | HBS Case Collection | February 2018

The Golden Triangle: Back in Business (A)

Joseph Fuller, William Kerr, Manjari Raman and Donald Maruyama

Citation:
Fuller, Joseph, William Kerr, Manjari Raman, and Donald Maruyama. "The Golden Triangle: Back in Business (A)." Harvard Business School Case 818-089, February 2018. View Details

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Report | 2017

Room to Grow: Identifying New Frontiers for Apprenticeships

Joseph B. Fuller and Matthew Sigelman

In the United States, apprentices are employed in just 27 occupations, mostly in skilled, physical trades. An analysis of job postings data shows that extending apprenticeships to more occupations provides an opportunity to expand employment and close the middle skills gap in America. Employers can expand apprenticeships as pathways to at least 21 other occupations that don’t require a bachelor’s degree, such as shipping clerks and tax preparers, as well as another 26 occupations that commonly require a costly four-year degree but have requisite skills that can be attained without one, including claims adjusters and computer user support specialists. With these changes, the number of Americans that could be employed through work-based apprentice training could be increased from 410,000 to 3.3 million, boosting employer production and reducing costs to young Americans entering the workforce.

Keywords: Employment; Training; Competency and Skills; Personal Development and Career; United States;

Citation:
Fuller, Joseph B., and Matthew Sigelman. "Room to Grow: Identifying New Frontiers for Apprenticeships." Report, November 2017. (Published by Burning Glass Technologies and Harvard Business School, Managing the Future of Work.) View Details

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HR's New Challenge: Whole-Family Care

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