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  • May 2017
  • Teaching Note
  • HBS Case Collection

The Container Store

By: Tatiana Sandino and Kyle Thomas
  • Format:Print
  • | Language:English
  • | Pages:14
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Abstract

“The Container Store” teaching note describes how the case can be taught to MBA or executive education students who are interested in developing a strong culture, implementing strategy, and managing growth. The authors wrote the case for teaching MBA courses such as “Designing Competitive Organizations” and “Operations Management” as well as teaching it successfully in executive education courses such as “Driving Corporate Performance.”
The case can be taught to illustrate the challenges of setting up management systems in growing companies; describe systems used to promote company goals and core values throughout an organization; discuss how a company can best leverage its investments in people through empowerment; and explore the challenges of going public.

Keywords

Retail Chains; Growing Organization; Culture; Organizational Culture; Management Systems; Business Strategy; Growth and Development Strategy; Employee Relationship Management; Retail Industry

Citation

Sandino, Tatiana, and Kyle Thomas. "The Container Store." Harvard Business School Teaching Note 117-009, May 2017.
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About The Author

Tatiana Sandino

Accounting and Management
→More Publications

More from the Authors

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    The Impact of Subunit Culture Consistency on Employee and Customer Outcomes

    By: Jasmijn Bol, Robert Grasser, Serena Loftus and Tatiana Sandino
    • June 2022 (Revised January 2023)
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    Buurtzorg

    By: Ethan Bernstein, Tatiana Sandino, Joost Minnaar and Annelena Lobb
    • 2020
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    From Online Content to Offline Results: Effects of a Best Practices Initiative on an Enterprise Social Network

    By: Shelley Xin Li and Tatiana Sandino
More from the Authors
  • The Impact of Subunit Culture Consistency on Employee and Customer Outcomes By: Jasmijn Bol, Robert Grasser, Serena Loftus and Tatiana Sandino
  • Buurtzorg By: Ethan Bernstein, Tatiana Sandino, Joost Minnaar and Annelena Lobb
  • From Online Content to Offline Results: Effects of a Best Practices Initiative on an Enterprise Social Network By: Shelley Xin Li and Tatiana Sandino
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