Paytm: Building a Payments Network

Sunil  Gupta; Das  Narayandas; Rachna  Tahilyani

Case | HBS Case Collection | January 2017 (Revised May 2019)

Paytm: Building a Payments Network

by Sunil Gupta, Das Narayandas and Rachna Tahilyani

Abstract

By January 2017, Paytm, a mobile payments company that started in 2010, became India’s largest mobile payments platform with over 142 million users and $5 billion valuation. Could Paytm become a $100 billion company its founder Vijay Shekhar Sharma envisioned it be?

Keywords: mobile payments; ecommerce; mobile app; india; Entrepreneurship; Expansion; Service Operations; Mobile Technology; Service Industry; India;

Language: English

Format: Print

21 pages

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Citation:

Gupta, Sunil, Das Narayandas, and Rachna Tahilyani. "Paytm: Building a Payments Network." Harvard Business School Case 517-091, January 2017. (Revised May 2019.)