Publications
Publications
- September 2016 (Revised May 2018)
- HBS Case Collection
Zurich Insurance: Talent Pipeline
By: Boris Groysberg and Katherine Connolly
Abstract
Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case “Zurich Insurance: Fostering Key People Management Practices” (HBS No. 417-035) provides background of the company and an outline of each people practice. This case takes a closer look at succession planning at the top of the organization, including a focus on leadership competencies and development.
Keywords
Managing Change; Leadership; Organizational Behavior; Succession; Organizational Culture; Organizational Change and Adaptation; Leading Change; Leadership Development; Human Capital; Human Resources; Insurance; Management Succession; Insurance Industry
Citation
Groysberg, Boris, and Katherine Connolly. "Zurich Insurance: Talent Pipeline." Harvard Business School Case 417-040, September 2016. (Revised May 2018.)