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Publications
  • September 2016 (Revised May 2018)
  • Case
  • HBS Case Collection

Zurich Insurance: Diversity and Inclusion

By: Boris Groysberg and Katherine Connolly
  • Format:Print
  • | Language:English
  • | Pages:7
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Abstract

Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case “Zurich Insurance: Fostering Key People Management Practices” (HBS No. 417-035) provides background for the company and an outline of each people practice. This case takes a closer look at the company’s efforts around diversity and inclusion.

Keywords

Managing Change; Organizational Behavior; Diversity Management; Organizational Culture; Organizational Change and Adaptation; Leading Change; Leadership; Human Capital; Human Resources; Insurance; Diversity; Insurance Industry

Citation

Groysberg, Boris, and Katherine Connolly. "Zurich Insurance: Diversity and Inclusion." Harvard Business School Case 417-037, September 2016. (Revised May 2018.)

About The Author

Boris Groysberg

Organizational Behavior
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