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  • September 2016
  • Case
  • HBS Case Collection

Designing Performance Metrics at GoDaddy

By: C. Fritz Foley and Michael Lemm
  • Format:Print
  • | Language:English
  • | Pages:17
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Abstract

Scott Wagner has recently joined GoDaddy, a leading provider of cloud-based software and services that helped individuals and small businesses establish a web presence, in the dual role of chief operating officer and chief financial officer. One of his first tasks is to design a set of performance metrics that can be used to run the business. This case gives students the opportunity to develop a framework for thinking about GoDaddy’s business and design performance metrics that measure the health of the business and guide employee behavior.

Keywords

Motivation and Incentives; Management Practices and Processes; Performance Evaluation; Compensation and Benefits; Web Services Industry

Citation

Foley, C. Fritz, and Michael Lemm. "Designing Performance Metrics at GoDaddy." Harvard Business School Case 217-004, September 2016.
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About The Author

C. Fritz Foley

Finance
→More Publications

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More from the Authors
  • The Effects of Information on Credit Market Competition: Evidence from Credit Cards By: C. Fritz Foley, Agustin Hurtado, Andres Liberman and Alberto Sepulveda
  • Legrand's Acquisition of Milestone By: C. Fritz Foley and F. Katelynn Boland
  • Investor Relations Practices at Edwards Lifesciences By: C. Fritz Foley and F. Katelynn Boland
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