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Working Paper
| HBS Working Paper Series
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2016
Entrepreneurs and the Co-Creation of Ecotourism in Costa Rica
by
Geoffrey Jones and Andrew Spadafora
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Abstract
Between the 1970s and the 2000s, Costa Rica became established as the world’s leading ecotourism destination. This working paper suggests that although Costa Rica benefited from biodiversity and a pleasant climate, the country’s preeminence in ecotourism requires more than a natural resource endowment explanation. The paper argues that the ecotourism industry was a co-creation of the public, private, and tertiary sectors. While the role of the government and conservation NGOs is acknowledged in the existing literature, this study draws attention to the critical role of small entrepreneurs. Making extensive use of oral history, this working paper demonstrates the role of tour companies in drawing affluent Western ecotourists to the country, as well as profiling the creators of ecolodges and other forms of accommodation in providing them with a place to stay. These entrepreneurs, many of them expatriate Americans, helped ensure that formally protected areas remained sustainable parks and reserves by providing revenues, conservation education to tourists, and community development and jobs. Clustering created positive externalities for new entrepreneurs to enter the industry who could also learn from knowledge spillovers. There were downsides to the new industry, however. The creation of the national image of a natural paradise enabled many businesses that were not environmentally sustainable to free-ride on the green image. Even values-driven ecotourism entrepreneurs faced questions about their impact as they expanded the scale of their operations. While scaling was a sign of success and delivered many benefits to Costa Rica, there were distinct drawbacks from a sustainability perspective.
Keywords: tourism;
Latin America;
business history;
sustainable strategy;
sustainability;
nonprofit;
entrepreneurs;
environment;
Entrepreneurship;
History;
Environmental Sustainability;
Tourism Industry;
Costa Rica;
