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  • April 2016 (Revised December 2016)
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The Container Store

By: Tatiana Sandino, Zeynep Ton and Aldo Sesia
  • Format:Print
  • | Language:English
  • | Pages:25
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Abstract

The Container Store (TCS) is a Texas-based retailer of organization and storage solutions. The company prides itself in taking care of its employees first, and its cofounder and CEO Kip Tindell practices Conscious Capitalism. Since its beginnings in 1978, TCS grew to a chain of around 70 stores located in over 20 states by 2013. Tindell believed TCS's employee-first culture and the seven Foundation Principles, which guided the company, were what differentiated the company from other retailers. With plans to grow to 300 stores, TCS went public in late 2013. Since its IPO, same store sales have suffered, and the company's stock in early 2016 was trading well below its IPO price. As such, the company's culture and Foundation Principles were being put to the test.

Keywords

Culture; Conscious Capitalism; Merchandising; Customer Focus and Relationships; Growth and Development Strategy; Operations; Service Delivery; Going Public; Performance Evaluation; Performance Productivity; Retail Industry; United States

Citation

Sandino, Tatiana, Zeynep Ton, and Aldo Sesia. "The Container Store." Harvard Business School Case 116-020, April 2016. (Revised December 2016.)
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About The Author

Tatiana Sandino

Accounting and Management
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Related Work

    • April 2016 (Revised December 2016)
    • Faculty Research

    The Container Store

    By: Tatiana Sandino, Zeynep Ton and Aldo Sesia
    • May 2017
    • Faculty Research

    The Container Store

    By: Tatiana Sandino and Kyle Thomas
Related Work
  • The Container Store By: Tatiana Sandino, Zeynep Ton and Aldo Sesia
  • The Container Store By: Tatiana Sandino and Kyle Thomas
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