Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

Rosabeth M. Kanter; Tessa Natanay Hamilton; Ai-Ling Jamila Malone

Teaching Note | HBS Case Collection | February 2016

Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

by Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone

Abstract

Following a successful military career as an Army Nurse, achieving rank as Major General, becoming the first female Acting Surgeon General of the Army, and the 22nd Chief of the Army Nurse Corps, Pollock developed a vested interest in improving the lives of the visually impaired. Pollock learned that debilitating physical, occupational, and emotional effects often faced by visually impaired individuals were likely to occur more and more, due to aging and the increase of type-2 diabetes. She became further impassioned to develop an accessible system of support and education so that afflicted individuals were able to recognize their full human potential. As a 2011 Harvard Advanced Leadership Fellow, Pollock developed the concept behind Elevivo, a disease management software program specifically designed for visually impaired persons. This case provides an overview of Pollock's professional and personal experiences, and discusses how these experiences shaped the development of the Elevivo concept. This case may be used for courses related to change management, social enterprise, leadership, and entrepreneurship.

Keywords: Health;

Language: English

Format: Print

14 pages

Citation:

Kanter, Rosabeth M., Tessa Natanay Hamilton, and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired." Harvard Business School Teaching Note 316-036, February 2016.

Chinese appliance company Haier's 2016 acquisition of iconic GE Appliances ushered in strategic and structural changes to encourage innovation and entrepreneurship at the U.S. company, and to help it grow. Haier, which had a model designed to bring the company closer to users of its products, wanted GEA to adopt a version of the model that suited the U.S. market, U.S. consumers, and GEA's employees. This case describes GEA's efforts to do that as a member of the Haier Group. Teaching Note for HBS No. 319-044.

Chinese appliance company Haier's 2016 acquisition of iconic GE Appliances (GEA) ushered in strategic and structural changes to encourage innovation and entrepreneurship at the U.S. company and to help it grow. Haier, which had a model designed to bring the company closer to users of its products, wanted GEA to adopt a version of the model that suited the U.S. market, U.S. consumers, and GEA's employees. This case describes GEA's efforts to do that as a member of the Haier Group.

This teaching note assists in the classroom instruction of the HBS No. 318-089, “City Year at 30: Toward Long-Term Impact.” It offers to instructors a case summary and analysis, along with student preparation questions and a guide for classroom discussion of the case. The teaching note helps explain teaching objectives of the case, including lessons on how to manage the growth and evolution of not-for-profit social enterprises and how to pursue even bigger societal change.

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Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

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