Publications
Publications
- 2016
Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work
Abstract
Part of a manager's job is making tough calls, and the hardest challenge can be resolving "gray area” problems—situations in which analysis of the numbers, facts, and data fails to provide a clear answer. Gray areas test not only managers’ skills but also their humanity. This book presents a five-question framework—based on the long humanist tradition of thinking about what makes for good decisions and good lives—and offers a way for managers to balance the analytical side of their work with the human side and find a sound way forward when analysis falls short.
Keywords
Citation
Badaracco, Joseph L. Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work. Harvard Business Review Press, 2016.
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