Book | 2016

Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work

by Joseph L. Badaracco

Abstract

Part of a manager's job is making tough calls, and the hardest challenge can be resolving "gray area” problems—situations in which analysis of the numbers, facts, and data fails to provide a clear answer. Gray areas test not only managers’ skills but also their humanity. This book presents a five-question framework—based on the long humanist tradition of thinking about what makes for good decisions and good lives—and offers a way for managers to balance the analytical side of their work with the human side and find a sound way forward when analysis falls short.

Keywords: Business or Company Management; Decision Choices and Conditions;

Format: Print Find at HarvardPurchase

Citation:

Badaracco, Joseph L. Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work. Harvard Business Review Press, 2016.

About the Author

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Joseph L. Badaracco
John Shad Professor of Business Ethics
General Management

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