Hiding Personal Information Reveals the Worst

Leslie K. John; Kate  Barasz; Michael I. Norton

Article | Proceedings of the National Academy of Sciences of the United States of America | January 26, 2016

Hiding Personal Information Reveals the Worst

by Leslie K. John, Kate Barasz and Michael I. Norton

Abstract

Seven experiments explore people's decisions to share or withhold personal information and the wisdom of such decisions. When people choose not to reveal information—to be "hiders"—they are judged negatively by others (experiment 1). These negative judgments emerge when hiding is volitional (experiments 2A and 2B) and are driven by decreases in trustworthiness engendered by decisions to hide (experiments 3A and 3B). Moreover, hiders do not intuit these negative consequences: given the choice to withhold or reveal unsavory information, people often choose to withhold, but observers rate those who reveal even questionable behavior more positively (experiments 4A and 4B). The negative impact of hiding holds whether opting not to disclose unflattering (drug use, poor grades, and sexually transmitted diseases) or flattering (blood donations) information including across decisions ranging from whom to date to whom to hire. When faced with decisions about disclosure, decision makers should be aware not just of the risk of revealing but of what hiding reveals.

Keywords: disclosure; transparency; trust; policy-making; privacy; Information; Corporate Disclosure; Decision Choices and Conditions; Trust;

Format: Print

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Citation:

John, Leslie K., Kate Barasz, and Michael I. Norton. "Hiding Personal Information Reveals the Worst." Proceedings of the National Academy of Sciences of the United States of America 113, no. 4 (January 26, 2016): 954–959.

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Hiding Personal Information Reveals the Worst

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