Publications
Publications
- April 1996 (Revised April 1996)
- HBS Case Collection
Activity-Based Management at Stream International
By: Robert S. Kaplan and Norman Klein
Abstract
Stream International's Crawfordsville, Indiana facilities undertake the design and implementation of an activity-based costing project. After analyzing the costs assigned to 161 work activities, Crawfordsville managers present five proposals for change based on ABM results, then meet to decide which to implement.
Keywords
Organizational Change and Adaptation; Change Management; Activity Based Costing and Management; Indiana
Citation
Kaplan, Robert S., and Norman Klein. "Activity-Based Management at Stream International." Harvard Business School Case 196-134, April 1996. (Revised April 1996.)
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