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Publications
  • December 2015
  • Article
  • Healthcare: The Journal of Delivery Science and Innovation

Task Shifting in Surgery: Lessons from an Indian Heart Hospital

By: Budhaditya Gupta, Robert S. Huckman and Tarun Khanna
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Abstract

We present a case study that illustrates task shifting, the transfer of activities from senior to junior colleagues, in the context of cardiac surgery at the Narayana Health City Cardiac Hospital (NH) in India. The case discusses the factors driving the adoption of task shifting at NH and identifies the implications of task shifting for surgeon training, surgical capacity, and procedure costs. A comparison of the outcomes of two senior surgeons with similar experience, workload, and patient profiles—but varying in their level of task shifting—suggests that shifting of lower complexity tasks by senior surgeons to trained junior colleagues does not negatively impact in-hospital mortality and post-procedure length of stay. The study concludes with a discussion of task shifting’s potential to improve access to affordable tertiary care in resource-constrained settings.

Keywords

Service Delivery; Rank and Position; Health Care and Treatment; Health Industry; India

Citation

Gupta, Budhaditya, Robert S. Huckman, and Tarun Khanna. "Task Shifting in Surgery: Lessons from an Indian Heart Hospital." Healthcare: The Journal of Delivery Science and Innovation 3, no. 4 (December 2015): 245–250.
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About The Authors

Robert S. Huckman

Technology and Operations Management
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Tarun Khanna

Strategy
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  • Strategy Through a Ghemawat Lens: Honoring and Building on the Contributions of Pankaj Ghemawat By: Bruno Cassiman, Tarun Khanna and Daniel A. Levinthal
  • Is Hybrid Work the Best of Both Worlds? Evidence from a Field Experiment By: Prithwiraj Choudhury, Tarun Khanna, Christos A. Makridis and Kyle Schirmann
  • Talent@Tencent By: Tarun Khanna, Shu Lin and Nancy Hua Dai
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