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  • September 2015 (Revised February 2017)
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MOD Pizza: A Winning Recipe?

By: Boris Groysberg, John D. Vaughan and Matthew Preble
  • Format:Print
  • | Language:English
  • | Pages:28
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Abstract

Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015 to 200 stores by the end of 2016, and while the two believed that MOD could manage this growth from an operational standpoint, they wanted to make sure that MOD's culture was sufficiently strong to survive this rollout. The company had developed a strong culture, and the Svensons did not want MOD's core values and philosophies to be compromised as it rapidly expanded. To that end, they considered what the company needed to do in order to protect its core culture. Should it put rigid safeguards in place or trust that MOD could successfully scale its culture by hiring the right people and helping them develop as employees? The Svensons also discussed the possibility of an IPO at some point in the near future; what would this mean for its ability to stay true to its core values?

Keywords

Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; United States

Citation

Groysberg, Boris, John D. Vaughan, and Matthew Preble. "MOD Pizza: A Winning Recipe?" Harvard Business School Case 416-004, September 2015. (Revised February 2017.)
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About The Author

Boris Groysberg

Organizational Behavior
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Related Work

    • April 2016
    • Faculty Research

    MOD Pizza: A Winning Recipe?

    By: Boris Groysberg and Matthew G. Preble
    • August 2016
    • Faculty Research

    MOD Pizza: A Winning Recipe?--Video Supplement

    By: Boris Groysberg, John D. Vaughan and Matthew G. Preble
    • September 2015 (Revised February 2017)
    • Faculty Research

    MOD Pizza: A Winning Recipe?

    By: Boris Groysberg, John D. Vaughan and Matthew Preble
    • June 2017
    • Faculty Research

    MOD Pizza in 2017

    By: Boris Groysberg and Matthew G. Preble
    • June 2020
    • Faculty Research

    MOD Pizza: A Winning Recipe? (Abridged)

    By: Boris Groysberg, John D. Vaughan and Matthew Preble
Related Work
  • MOD Pizza: A Winning Recipe? By: Boris Groysberg and Matthew G. Preble
  • MOD Pizza: A Winning Recipe?--Video Supplement By: Boris Groysberg, John D. Vaughan and Matthew G. Preble
  • MOD Pizza: A Winning Recipe? By: Boris Groysberg, John D. Vaughan and Matthew Preble
  • MOD Pizza in 2017 By: Boris Groysberg and Matthew G. Preble
  • MOD Pizza: A Winning Recipe? (Abridged) By: Boris Groysberg, John D. Vaughan and Matthew Preble
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