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Publications
  • 2018
  • Working Paper
  • HBS Working Paper Series

Diversity and Team Performance in a Kenyan Organization

By: Benjamin Marx, Vincent Pons and Tavneet Suri
  • Format:Print
  • | Language:English
  • | Pages:45
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Abstract

We present the results from a field experiment on team diversity. Individuals working as door-to-door canvassers for a non-profit organization were randomly assigned a teammate, a supervisor, and a list of individuals to canvass. This created random variation within teams in the degree of horizontal diversity (between teammates), vertical diversity (between teammates and their supervisor), and external diversity (between teams and the individuals they canvassed). We observe team-level measures of performance and find that horizontal ethnic diversity decreases performance, while vertical diversity often improves performance, and external diversity has no effect. The data on time use suggests that horizontally homogeneous teams organized tasks in a more efficient way, while vertically homogeneous teams exerted lower effort.

Keywords

Ethnic Diversity; Organizational Behavior; Labor Management; Ethnicity; Groups And Teams; Performance; Diversity; Kenya

Citation

Marx, Benjamin, Vincent Pons, and Tavneet Suri. "Diversity and Team Performance in a Kenyan Organization." Harvard Business School Working Paper, No. 16-078, January 2016. (Accepted, Journal of Public Economics.)
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About The Author

Vincent Pons

Business, Government and the International Economy
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Related Work

    • 2018
    • Faculty Research

    Diversity and Team Performance in a Kenyan Organization

    By: Benjamin Marx, Vincent Pons and Tavneet Suri
Related Work
  • Diversity and Team Performance in a Kenyan Organization By: Benjamin Marx, Vincent Pons and Tavneet Suri
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