Publications
Publications
- September 2015 (Revised November 2017)
- HBS Case Collection
Mary Caroline Tillman at Egon Zehnder: Spotting Talent in the 21st Century
By: Francesca Gino and Bradley Staats
Abstract
This case investigates both micro and macro issues around strategic human capital development. First, it explores how Egon Zehnder, a leading global search and advisory firm, assesses talent in the firms for which it works. The case discusses the deployment of a unique potential model that substantially shifts how the company views individuals. Within this framework, Mary Caroline Tillman, the case protagonist, is faced with an evaluation decision between two candidates who have different competencies, past experience, and potential. Second, the case explores the macro issues of running a professional services firm. The case presents an opportunity to examine how and if the organization can change its focus to include more assessment opportunities.
Keywords
Assessment; Competencies; Potential; Talent; Employees; Recruitment; Selection and Staffing; Leadership Development; Management Practices and Processes; Performance Evaluation; Behavior; Motivation and Incentives; Talent and Talent Management; Consulting Industry; United Kingdom
Citation
Gino, Francesca, and Bradley Staats. "Mary Caroline Tillman at Egon Zehnder: Spotting Talent in the 21st Century." Harvard Business School Case 416-017, September 2015. (Revised November 2017.)