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  • July 2015 (Revised March 2016)
  • Teaching Note
  • HBS Case Collection

Uber and Stakeholders: Managing a New Way of Riding

By: Rosabeth Moss Kanter and Daniel Fox
  • Format:Print
  • | Language:English
  • | Pages:16
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Abstract

This case provides a vehicle to analyze stakeholder relations as a company grows, particularly in the context of new business models that challenge established industries. It introduces the dilemmas posed by rapid growth, new technologies, regulatory uncertainty, and the resistance of ecosystems that have developed around older industries. By following Uber's evolving relationships with various stakeholder groups, the case introduces questions about the short- and long-term wisdom of various stakeholder management strategies.

Keywords

Business Model; Business or Company Management; Entrepreneurship; Business and Stakeholder Relations; Innovation and Invention; Transportation Industry

Citation

Kanter, Rosabeth Moss, and Daniel Fox. "Uber and Stakeholders: Managing a New Way of Riding." Harvard Business School Teaching Note 316-004, July 2015. (Revised March 2016.)
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About The Author

Rosabeth M. Kanter

General Management
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Related Work

    • July 2015 (Revised March 2016)
    • Faculty Research

    Uber and Stakeholders: Managing a New Way of Riding

    By: Rosabeth Moss Kanter and Daniel Fox
Related Work
  • Uber and Stakeholders: Managing a New Way of Riding By: Rosabeth Moss Kanter and Daniel Fox
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