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• Case | HBS Case Collection | August 2017 (Revised August 2018)

  Fuyao Glass America: Sourcing Decision

  Willy Shih

  In today's global economy, what are the factors that go into production location choice? This case is set in the world's second largest automotive glass producer as it expands from China into the United States. To meet a very aggressive cost target, management is faced with the alternatives of fulfilling the contract from its new Ohio factory, which can only produce above the target cost because it is still on a learning curve, or it can fulfill from its Tianjin, China, factory, which can produce below the cost target but will incur extensive shipping costs and require a far greater amount of inventory holding. This case examines a core question facing managers who want to produce physical products for world markets.

  Keywords: supply chains; supply chain; globalization; globalization of supply chain; manufacturing footprint; manufacturing industry; manufacturing; Manufacturing strategy; Global Strategy; Supply Chain; Supply Chain Management; Production; Logistics; Auto Industry; United States; China;

  Citation:

  Shih, Willy. "Fuyao Glass America: Sourcing Decision." Harvard Business School Case 618-007, August 2017. (Revised August 2018.)  View Details

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• Background Note | HBS Case Collection | August 2018

  Conducting a Kaizen

  Willy Shih

  Kaizen, meaning change for the better in Japanese, is a set of activities directed at improving standardized work, equipment, and procedures for carrying out daily production or other business operations. It was poularized by Toyota as an integral part of its Toyota Production System. This note provides describes some of the underlying practices, and a simple outline for conducting a kaizen event.

  Keywords: best practices; continuous improvement; kaizen; process improvement; 5S; muda; Toyota production system; Production; Service Operations; Performance Improvement; North and Central America; Asia; Japan;

  Citation:

  Shih, Willy. "Conducting a Kaizen." Harvard Business School Background Note 619-016, August 2018.  View Details

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• Supplement | HBS Case Collection | September 2016 (Revised August 2018)

  United Airlines: More Out-and-Back Flying?: Case Supplement #1

  Ryan W. Buell, Willy C. Shih and Michael W. Toffel

  This spreadsheet supplement accompanies 617-010 United Airlines: More Out-and-Back Flying? and is intended to provide students with an opportunity to apply analysis concepts with real operational data.

  Keywords: service; service delivery; service excellence; service management; operating systems; operational complexity; operational disruptions; operational efficiency; operational focus; Air Transportation; Operations; Service Operations; Service Delivery; Air Transportation Industry; United States;

  Citation:

  Buell, Ryan W., Willy C. Shih, and Michael W. Toffel. "United Airlines: More Out-and-Back Flying? Case Supplement #1." Harvard Business School Spreadsheet Supplement 617-701, September 2016. (Revised August 2018.)  View Details

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