MOVE

Rosabeth M. Kanter

Book | 2015

MOVE: Putting America's Infrastructure Back in the Lead

Abstract

Americans are stuck. We live with travel delays on congested roads; shipping delays on clogged railways; and delays on repairs, project approvals, and funding due to gridlocked leadership. These delays affect us all, whether you are a daily commuter, a frequent flyer, an entrepreneur, an online shopper, a job seeker, or a community leader. If people can't move, if goods are delayed, and if information networks can't connect, then economic opportunity deteriorates and social inequity grows. We have been stuck for too long, writes Harvard Business School professor and bestselling author Rosabeth Moss Kanter. In Move, Kanter visits cities and states across the country to tackle our challenges—and reveal solutions—on the roads and rails and in our cities, skies, and the halls of Washington D.C. We meet a visionary engineer and public servant spearheading an underwater tunnel in Miami to streamline port operations and redirect constant traffic from the city center. We see mayors partnering with large corporations and nimble entrepreneurs to unveil parking apps, bike-sharing programs, and seamless wifi networks in greener, more vibrant, more connected cities. And we learn about much-needed efforts—such as dynamic tolls on highways and fees based on vehicle miles traveled—to reduce our dependence on the outmoded gasoline tax in our new electric-car age. It all adds up to a new vision for American mobility, where local leaders shape initiatives without waiting for Congress to act, and ambitious companies partner with governments to tackle projects that serve the public good, create jobs, and improve quality of life while providing healthy sources of investment.

Keywords: transportation; infrastructure; United States; railroad history; airlines; airline industry; air transportation; passenger transportation; cities; urban planning; freighting; Change; change management; leadership; public policy; entrepreneurship; technological innovation; change leadership; public finance; Infrastructure; Policy; Technological Innovation; Change Management; Leading Change; Urban Development; Project Finance; Entrepreneurship; City; Transportation; Transportation Industry; Shipping Industry; Rail Industry; Air Transportation Industry; United States;

Format: Print

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Kanter, Rosabeth M. MOVE: Putting America's Infrastructure Back in the Lead. New York: W.W. Norton & Company, 2015.

Zhang Ruimin's change management efforts as CEO of Haier Group attempted to encourage innovation and entrepreneurship in the digital Internet of Things age. His transformational initiatives involving micro-enterprises and platforms aimed to create an ecosystem that would help the Chinese company achieve zero distance between employees and users, making it fast, agile, and responsive. This Teaching Note helps instructors teach the Harvard Business School case, Haier: Incubating Entrepreneurs in a Chinese Giant, presenting analysis of the case and a teaching plan to guide classroom discussions.

In 2018, CEO Lowell McAdam led efforts to transform Verizon through digital innovation, media acquisitions and integration, and changes to the company culture. He sought to manage change at the company as growth in traditional areas slowed, and position it as a leader in a 5G world.

Case | HBS Case Collection | February 2018 (Revised April 2018)

Haier: Incubating Entrepreneurs in a Chinese Giant

Rosabeth Moss Kanter and Nancy Hua Dai

CEO Zhang Ruimin must plan how to accelerate the growth of self-managed micro-enterprises. Platforms were Haier’s business platforms operating in five major sectors: white goods transformation, investment and incubation, financial holdings, real estate, and cultural industry. Platform owners incubated micro-enterprises on their platforms with the resources Haier had, but they were not the supervisors of micro-enterprises. His goal was to tear down the walls between the organization, shortening the time the company took to respond to users’ needs, with the ultimate goal of “zero distance” between employees and users. Haier had engaged in a series of organizational changes since 2005, the most recent of which started in 2012. His latest experimentation was turning Haier into a platform for entrepreneurship. Employees and those outside Haier could set up micro-enterprises on Haier’s platforms. Zhang thought Haier was on the right track, but the model had to prove itself in practice. He set a timetable: the micro-enterprises must reach the tipping point by September 20, 2018, which meant the micro-enterprise would have become a platform to which all resource providers would flock and stay loyal. There was no precedent of transformation like this anywhere. Would Haier succeed? What could Haier do to push the micro-enterprises to get to the tipping point?

Keywords: China; microenterprise; entrepreneurship; appliances; platform; Change; innovation; leadership; Opportunities; Entrepreneurship; Market Platforms; Transformation; Innovation and Invention; Leadership; Growth and Development Strategy; China;

Citation:

Kanter, Rosabeth Moss, and Nancy Hua Dai. "Haier: Incubating Entrepreneurs in a Chinese Giant." Harvard Business School Case 318-104, February 2018. (Revised April 2018.) View Details

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