Article | Academy of Management Journal | February 2016

Unearned Status Gain: Evidence from a Global Language Mandate

by Tsedal Neeley and Tracy Dumas

Abstract

Theories of status rarely address unearned status gain—an unexpected and unsolicited increase in relative standing, prestige, or worth, attained not through individual effort or achievement, but from a shift in organizationally valued characteristics. We build theory about unearned status gain drawing from a qualitative study of 90 U.S.–based employees of a Japanese organization following a company-wide English language mandate. These native English-speaking employees believed that the mandate elevated their worth in the organization, a status gain they attributed to chance, hence deeming it unearned. They also reported a heightened sense of belonging, optimism about career advancement, and access to expanded networks. Yet among those who interacted regularly with Japanese counterparts, narratives also revealed discomfort, which manifested in at least two ways. These informants engaged in “status rationalization,” emphasizing the benefits Japanese employees might obtain by learning English, and predicated on whether the change was temporary or durable, a process we call “status stability appraisal.” The fact that these narratives were present only among those working closely with Japanese employees highlights intergroup contact as a factor in shaping the unearned status gain experience. Supplemental analysis of data gathered from 66 Japanese employees provided the broader organizational context and the nonnative speakers’ perspective of the language shift. These findings expand our overall understanding of status dynamics in organizations and show how status gains can yield both positive and negative outcomes.

Keywords: Status and Position; Equality and Inequality; Spoken Communication; Organizations; Japan; United States;

Format: Print Find at Harvard

Citation:

Neeley, Tsedal, and Tracy Dumas. "Unearned Status Gain: Evidence from a Global Language Mandate." Academy of Management Journal 59, no. 1 (February 2016): 14–43.

About the Author

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Tsedal Neeley
Naylor Fitzhugh Professor of Business Administration
Organizational Behavior

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