Article | Harvard Business Review

Leaders as Decision Architects: Structure Your Organization's Work to Encourage Wise Choices

by John Beshears and F. Gino

Abstract

Everyone from CEOs to frontline workers commits preventable mistakes—for example, underestimating how long it will take to finish a project or focusing too much on information that supports their current view. It is extraordinarily difficult to rewire the human brain to undo the patterns that lead to such mistakes. But there is another approach: alter the environment in ways that encourage people to make decisions that lead to good outcomes.

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Citation:

Beshears, John, and F. Gino. "Leaders as Decision Architects: Structure Your Organization's Work to Encourage Wise Choices." Harvard Business Review 93, no. 5 (May 2015): 52–62.

About the Authors

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John Beshears
Terrie F. and Bradley M. Bloom Associate Professor of Business Administration
Negotiation, Organizations & Markets

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Francesca Gino
Tandon Family Professor of Business Administration
Unit Head, Negotiation, Organizations & Markets
Negotiation, Organizations & Markets

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