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  • December 2014
  • Article
  • Harvard Business Review

Second Thoughts About a Strategy Shift

By: Elie Ofek and Jill Avery
  • Format:Print
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Abstract

A retail guru attempts to reposition an established brand and introduce an entirely new pricing scheme. Early financial results from the strategic shift are not favorable. Based on the experience of U.S. retailer J.C. Penney, the piece raises fundamental questions about repositioning retail brands and the ability to shift consumers to entirely new pricing formats. It further raises the question of when to declare that a new approach to the business has failed.

Keywords

Brand Management; Pricing Strategy; Retailing; Leadership; Price; Product Marketing; Brands and Branding; Retail Industry

Citation

Ofek, Elie, and Jill Avery. "Second Thoughts About a Strategy Shift." Harvard Business Review 92, no. 12 (December 2014): 125–127.
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About The Authors

Elie Ofek

Marketing
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Jill J. Avery

Marketing
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    Lowe’s: Improving the Total Home Strategy

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More from the Authors
  • Lowe’s: Improving the Total Home Strategy By: Elie Ofek and Sarah Mehta
  • Customer Acquisition and the Cash Flow Trap Supplement By: E. Ofek, Barak Libai and Eitan Muller
  • Customer Acquisition and the Cash Flow Trap By: E. Ofek, Barak Libai and Eitan Muller
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