Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
Publications
Publications
  • March 2015
  • Case
  • HBS Case Collection

The I-PASS Patient Handoff Program

By: Robert S. Huckman and Michael Norris
  • Format:Print
  • | Language:English
  • | Pages:11
ShareBar

Abstract

In 2015, the I-PASS Patient Handoff Program Team, led by six pediatricians around the U.S., had to determine the best way to disseminate their program that had been proven to reduce communication errors in patient handoffs in hospital settings. Should they turn it into a standalone business, continue publishing in academic journals, license their content to an established medical vendor, or some combination of these? This case allows students to develop and evaluate approaches to disseminating simple and proven innovations with complex service settings.

Keywords

Health Care; Hospitals; Operations Improvement; Entrepreneurship; Health Care and Treatment; Health Industry; United States

Citation

Huckman, Robert S., and Michael Norris. "The I-PASS Patient Handoff Program." Harvard Business School Case 615-069, March 2015.
  • Educators
  • Purchase

About The Author

Robert S. Huckman

Technology and Operations Management
→More Publications

More from the Authors

    • March 2025
    • Faculty Research

    The Changing Climate on Wall Street

    By: Clayton S. Rose, Maxim Pike Harrell and Michael Norris
    • February 2025
    • Health Services Research

    Variation in Batch Ordering of Imaging Tests in the Emergency Department and the Impact on Care Delivery

    By: Jacob C. Jameson, Soroush Saghafian, Robert S. Huckman and Nicole Hodgson
    • January 2025
    • Faculty Research

    New Belgium Brewing and Climate Change

    By: Michael W. Toffel, Kenneth P. Pucker and Michael Norris
More from the Authors
  • The Changing Climate on Wall Street By: Clayton S. Rose, Maxim Pike Harrell and Michael Norris
  • Variation in Batch Ordering of Imaging Tests in the Emergency Department and the Impact on Care Delivery By: Jacob C. Jameson, Soroush Saghafian, Robert S. Huckman and Nicole Hodgson
  • New Belgium Brewing and Climate Change By: Michael W. Toffel, Kenneth P. Pucker and Michael Norris
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.