Publications
Publications
- March 2015
- HBS Case Collection
McKinsey & Co.—Protecting its Reputation (A) and (B)
By: Jay Lorsch and Emily McTague
Abstract
McKinsey & Co—Protecting its Reputation (A&B) is a field case written from the perspective of the Firm's Managing Director Dominic Barton. The two cases describe the actions McKinsey & Co took to protect the firm's reputation after the Rajat Gupta matter.
The purpose of the case is to: (1) Evaluate how a Firm communicates with its various constituents after a major securities violation. (2) Discuss the importance of confidentiality and trust between consulting firms and their clients and what firms can do to protect this trust. (3) Think about how culture and values are spread in a firm as it grows in size and scope.
The purpose of the case is to: (1) Evaluate how a Firm communicates with its various constituents after a major securities violation. (2) Discuss the importance of confidentiality and trust between consulting firms and their clients and what firms can do to protect this trust. (3) Think about how culture and values are spread in a firm as it grows in size and scope.
Keywords
Consulting Firms; Leadership & Corporate Accountability; Leadership And Change Management; Leadership And Managing People; Leading A Global Business; Corporate Culture; Professional Service Firms; Professional Service Firm; Leadership; Corporate Accountability; Corporate Governance; Organizational Culture; Organizational Change and Adaptation; Consulting Industry; United States
Citation
Lorsch, Jay, and Emily McTague. "McKinsey & Co.—Protecting its Reputation (A) and (B)." Harvard Business School Teaching Note 415-067, March 2015.