Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
Publications
Publications
  • March 2015 (Revised May 2018)
  • Case
  • HBS Case Collection

JPMorgan Chase: Tapping an Overlooked Talent Pool

By: Boris Groysberg and Katherine Connolly
  • Format:Print
  • | Language:English
  • | Pages:17
ShareBar

Abstract

By the spring of 2014, the pilot had come to an end for JPMorgan Chase's ReEntry Program, a program designed for women coming back to the workforce after a period of time away. Mary Callahan Erdoes, CEO of Asset Management, and her team had to evaluate whether or not the program had been successful. Participants and managers both had provided some anecdotal positive feedback on the program, but Erdoes wanted to know how they could truly calculate the return on investment (ROI). Wall Street was a data-driven place to work, and if they wanted to create something that would survive beyond the tenure of the firm's existing leadership, they had to prove that the time, money and energy invested by the firm was worth it. Calculating ROI would also help them to prepare for subsequent runs of the program and determine in what ways, if any, they should differ from the pilot. What factors should Erdoes and her team consider when calculating ROI? How can they position the program to ensure its survival?

Keywords

Women; Training; Leadership; Motherhood; Talent and Talent Management; Experience and Expertise; Diversity; Gender; Knowledge Use and Leverage; Human Capital; Management Practices and Processes; Organizational Culture; Programs; Financial Services Industry; United States

Citation

Groysberg, Boris, and Katherine Connolly. "JPMorgan Chase: Tapping an Overlooked Talent Pool." Harvard Business School Case 415-066, March 2015. (Revised May 2018.)
  • Educators
  • Purchase

About The Author

Boris Groysberg

Organizational Behavior
→More Publications

Related Work

    • March 2015 (Revised May 2018)
    • Faculty Research

    JPMorgan Chase: Tapping an Overlooked Talent Pool

    By: Boris Groysberg and Katherine Connolly
    • June 2018
    • Faculty Research

    JPMorgan Chase: Tapping an Overlooked Talent Pool

    By: Boris Groysberg, Katherine Baden and Aldo Sesia
Related Work
  • JPMorgan Chase: Tapping an Overlooked Talent Pool By: Boris Groysberg and Katherine Connolly
  • JPMorgan Chase: Tapping an Overlooked Talent Pool By: Boris Groysberg, Katherine Baden and Aldo Sesia
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College