Publications
Publications
- April 25, 2012
- Harvard Business Review Blogs
How to Create Raving Fans
By: Leonard A. Schlesinger, Charles F. Kiefer and Paul B. Brown
Citation
Schlesinger, Leonard A., Charles F. Kiefer, and Paul B. Brown. "How to Create Raving Fans." Harvard Business Review Blogs (April 25, 2012). https://hbr.org/2012/04/how-to-create-raving-fans.