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  • December 2015
  • Article
  • Academy of Management Journal

Harnessing Productive Tensions in Hybrid Organizations: The Case of Work Integration Social Enterprises

By: Julie Battilana, Metin Sengul, Anne-Claire Pache and Jacob Model
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Abstract

We examine the factors that influence the social performance of hybrid organizations that pursue a social mission, and sustain their operations through commercial activities, by studying work integration social enterprises (WISEs). We argue that social imprinting and economic productivity are both important drivers of WISEs' social performance. However, there is a paradox inherent in the social imprinting of WISEs: although it directly enhances their social performance, it also indirectly weakens it by negatively affecting economic productivity. Results based on panel data of French WISEs between 2003 and 2007 are congruent with our predictions. In order to understand how socially imprinted WISEs may mitigate this negative relationship between social imprinting and economic productivity, we also conduct a comparative analysis of case studies. We find that one effective approach is to assign responsibility for social and economic activities to distinct groups while creating "spaces of negotiation"—areas of interaction that allow members of each group to discuss the trade-offs they face. We conclude by highlighting the conditions under which spaces of negotiation can effectively be used to maintain a productive tension in hybrid organizations.

Keywords

Hybrid Organizations; Social Enterprise; Social Entrepreneurship; Organizations; Performance Productivity

Citation

Battilana, Julie, Metin Sengul, Anne-Claire Pache, and Jacob Model. "Harnessing Productive Tensions in Hybrid Organizations: The Case of Work Integration Social Enterprises." Academy of Management Journal 58, no. 6 (December 2015): 1658–1685.
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About The Author

Julie Battilana

Organizational Behavior
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More from the Authors
  • Nicholas Kristof and Sheryl WuDunn: The Power of Writing to Launch and Sustain a Movement By: Lakshmi Ramarajan, Julie Battilana and Rachel Tropp
  • Democratize Work: The Case for Reorganizing the Economy By: Isabelle Ferreras, Julie Battilana and Dominique Méda
  • Sustainability for People and the Planet: Placing Workers at the Center of Sustainability Research By: Julie Yen, Julie Battilana and Emilie Aguirre
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