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  • October 2014 (Revised May 2015)
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HandsOn Bay Area: Scaling Up Community Service

By: James Heskett
  • Format:Print
  • | Language:English
  • | Pages:16
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Abstract

HandsOn Bay Area, an organization devoted to the performance of (and development of leaders for) community service, is undergoing a significant (and internally controversial) shift in its business model from "retail" projects involving individual volunteers to "wholesale" projects with for-profit partners from the San Francisco Bay Area. Its CEO has to decide whether and how to respond to a request from Google to engage 5,500 Google employees in community service activities during a one-week period. It's a far larger project than the organization has ever undertaken and one requiring many added resources. Among the risks is the possible damage to the HandsOn reputation among Silicon Valley partners if the effort does not succeed.

Citation

Heskett, James. "HandsOn Bay Area: Scaling Up Community Service." Harvard Business School Case 915-404, October 2014. (Revised May 2015.)
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About The Author

James L. Heskett

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Related Work

    • October 2014
    • Faculty Research

    HandsOn Bay Area: Scaling Up Community Service

    By: James Heskett
    • October 2014
    • Faculty Research

    HandsOn Bay Area: Scaling Up Community Service (B)

    By: James Heskett
    • October 2014 (Revised May 2015)
    • Faculty Research

    HandsOn Bay Area: Scaling Up Community Service

    By: James Heskett
Related Work
  • HandsOn Bay Area: Scaling Up Community Service By: James Heskett
  • HandsOn Bay Area: Scaling Up Community Service (B) By: James Heskett
  • HandsOn Bay Area: Scaling Up Community Service By: James Heskett
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