Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
Publications
Publications
  • November 2014
  • Teaching Note
  • HBS Case Collection

American Airlines in 2011

By: Willy Shih
  • Format:Print
  • | Language:English
  • | Pages:27
ShareBar

Abstract

The American Airlines in 2011 case set was developed to provide a setting for the comparative analysis of two very different business models in the U.S. domestic airline industry—the network carrier and the low cost carrier (LCC). These models offer very different value propositions. Firms allocate resources into distinctively different processes, and they earn returns using parallel but different profit models. Yet while most scholars view the LCC model as disruptive, the two different models have been able to co-exist for over forty years, albeit with substantial evolution. By unpacking how one of the major network carriers was able to evolve its model successfully for a such long time before industry structural changes necessitated yet another major overhaul, the cases seek to give students insights into how the different business models were established, how competitive forces have driven their evolution, and the importance of constantly evolving and tuning a firm's model.

Keywords

American Airlines; Network Carrier; Low-cost Carrier; LCC; Air Transportation; Business Model; Restructuring; Adaptation; Competitive Strategy; Competitive Advantage; Corporate Strategy; Transportation Industry; United States

Citation

Shih, Willy. "American Airlines in 2011." Harvard Business School Teaching Note 615-012, November 2014.
  • Purchase

About The Author

Willy C. Shih

Technology and Operations Management
→More Publications

More from the Author

    • February 2023
    • Faculty Research

    Coats Dyehouse Management

    By: Willy C. Shih
    • November 15, 2022
    • Harvard Business Review Digital Articles

    What Really Makes Toyota’s Production System Resilient

    By: Willy C. Shih
    • October 21, 2022
    • Harvard Business Review Digital Articles

    Climate Regulations Are About to Disrupt Global Shipping

    By: Willy C. Shih
More from the Author
  • Coats Dyehouse Management By: Willy C. Shih
  • What Really Makes Toyota’s Production System Resilient By: Willy C. Shih
  • Climate Regulations Are About to Disrupt Global Shipping By: Willy C. Shih
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College