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  • June 2014 (Revised March 2017)
  • Teaching Note
  • HBS Case Collection

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred
  • Format:Print
  • | Language:English
  • | Pages:13
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Abstract

This is the teaching note for Agero: Enhancing Capabilities for Customers (HBS No. 113-001)

Keywords

Management Control Systems; Execution; Organization Structure; Diagnostic Control Systems; Interactive Control Systems; Performance Goals; Performance Measurement; Strategy; Organizational Design; Performance Evaluation; Customer Focus and Relationships

Citation

Simons, Robert, and Natalie Kindred. "Agero: Enhancing Capabilities for Customers." Harvard Business School Teaching Note 114-093, June 2014. (Revised March 2017.)

About The Author

Robert Simons

Accounting and Management
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