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• Case | HBS Case Collection | March 2018 (Revised March 2018)

  JPMorgan Chase: Invested in Detroit (A)

  Joseph L. Bower and Michael Norris

  Beginning in 2014, JPMorgan Chase launched Invested in Detroit, a $100 million philanthropic investment in the city over five years. The bank worked with local economic development organizations, workforce development organizations, small businesses, philanthropies, and the city government to put in place a series of investments to help turn around the struggling city. In 2017, JPMorgan Chase's chairman and CEO, Jamie Dimon, is faced with the decision of whether or not to expand the program to other locations in the U.S.

  Keywords: Local Economic Development; Workforce Development; Philanthropic Investment; Financial Institutions; Corporate Social Responsibility and Impact; Urban Development; Business and Community Relations; Banking Industry; United States; Michigan;

  Citation:

  Bower, Joseph L., and Michael Norris. "JPMorgan Chase: Invested in Detroit (A)." Harvard Business School Case 918-406, March 2018. (Revised March 2018.)  View Details

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• Supplement | HBS Case Collection | March 2018

  JPMorgan Chase: Invested in Detroit (B)

  Joseph L. Bower and Michael Norris

  Supplements the (A) case.

  Keywords: Local Economic Development; Workforce Development; Philanthropic Investment; Financial Institutions; Corporate Social Responsibility and Impact; Urban Development; Business and Community Relations; Banking Industry; United States; Michigan;

  Citation:

  Bower, Joseph L., and Michael Norris. "JPMorgan Chase: Invested in Detroit (B)." Harvard Business School Supplement 918-410, March 2018.  View Details

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• Case | HBS Case Collection | February 2016 (Revised February 2018)

  Weathering the Storm at NYU Langone Medical Center

  Robert S. Huckman, Raffaella Sadun and Michael Norris

  In the fall of 2012, Hurricane Sandy forced a full evacuation of NYU Langone Medical Center in New York City. The institution, which comprised NYU Medical School and several teaching hospitals, had been on an upward trajectory for several years under the leadership of Dr. Robert I. Grossman. Grossman’s central initiative, which he credited with helping to create a performance-driven, transparency-focused culture, was an information technology dashboard system that provided managers and front-line workers with a wealth of real-time information. Would the disruption posed by the hurricane throw NYU Langone off track?

  Keywords: health care; technology; crisis management; culture; Information Technology; Crisis Management; Health Care and Treatment; Organizational Culture; Health Industry; United States; New York (city, NY);

  Citation:

  Huckman, Robert S., Raffaella Sadun, and Michael Norris. "Weathering the Storm at NYU Langone Medical Center." Harvard Business School Case 616-026, February 2016. (Revised February 2018.)  View Details

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