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• Case | HBS Case Collection | March 2020 (Revised August 2020)

  Last Mile Health (A)

  Brian Trelstad and V. Kasturi Rangan

  As the Ebola outbreak threatens the fragile health system of Liberia, Raj Panjabi, the founder of Last Mile Health, faces a dilemma: should he expand beyond the organizaton's core mission to help the country build emergency health care capacity, or should he stick to his knitting? Panjabi, a Liberian who immigrated with his family to the United States during the Liberian Civil War, founded Last Mile Health as a non-profit organization to recruit and train community health workers to reach remote rural communities with basic health services. The case traces the founding and early years of Last Mile Health, before the organization has to decide whether they pursue a significant amount of new funding to expand into other areas.

  Keywords: healthcare; Ebola; Nonprofit Organizations; Health Care and Treatment; Rural Scope; Africa;

  Citation:

  Trelstad, Brian, and V. Kasturi Rangan. "Last Mile Health (A)." Harvard Business School Case 320-027, March 2020. (Revised August 2020.)  View Details

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• Case | HBS Case Collection | August 2020

  Just Arrived: Integrating Refugees in Sweden

  Brian Trelstad, Emilie Billaud and Mette Fuglsang Hjortshoej

  In April 2020, Lisa Tengberg, Harvard Business School MBA Candidate, submitted a paper on Just Arrived, an online platform which matched newly-arrived immigrants with employers in Sweden. The case describes the European refugee crisis and different approaches in Sweden, Italy and Germany to integrate newcomers on the job market. By comparing three organizations with different business models, it posits whether social entrepreneurs can develop systemic solutions. Which business model (for-profit, non-profit) and organizational structure was appropriate to the direct scale of the solution? How would they scale directly or indirectly to deliver (and measure) systems change?

  Keywords: Immigration; Employment; Integration; Business Model; Social Entrepreneurship; Growth and Development Strategy; Employment Industry; Sweden; Italy; Germany;

  Citation:

  Trelstad, Brian, Emilie Billaud, and Mette Fuglsang Hjortshoej. "Just Arrived: Integrating Refugees in Sweden." Harvard Business School Case 321-040, August 2020.  View Details

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• Case | HBS Case Collection | July 2019 (Revised August 2020)

  Peabody Essex Museum: What Next?

  V. Kasturi Rangan and Jeffrey F. Rayport

  The case describes the 25-year transformation of Peabody Essex Museum, which was created in 1993 by the merger of two sub-scale predecessor cultural institutions, operating since 1799, in Salem, Massachusetts. Dan Monroe, its founding CEO, began a process of building the institution, which, when he arrived, had a budget of $3 million and an endowment of $23 million in 1993, as compared to a budget of $33 million and an endowment of $650 million in 2018. Monroe made changes in practically every aspect of the museum’s operations as PEM broke into the ranks of the top 15 museums in the U.S. All of this was happening at a time when museums in general had lost some 20% in visitation as a result of significant shifts in population demographics and what they understood by “cultural experience.” As Dan Monroe handed off the reins of an institution that had successfully run counter to trend to his successor in 2019, the trustees of the museum and its new CEO faced the challenge of how to keep the positive momentum going—and how potentially to reinvent PEM again for a rapidly changing world.

  Keywords: museums; Strategy; Leadership; Transformation; Innovation Leadership; Strategic Planning;

  Citation:

  Rangan, V. Kasturi, and Jeffrey F. Rayport. "Peabody Essex Museum: What Next?" Harvard Business School Case 520-009, July 2019. (Revised August 2020.)  View Details

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