Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
Publications
Publications
  • April 1995 (Revised June 2002)
  • Case
  • HBS Case Collection

Xerox: Outsourcing Global Information Technology Resources

By: Lynda M. Applegate and Kevin Davis
  • Format:Print
  • | Pages:32
ShareBar

Abstract

In order to increase revenues, develop new technologies, and manage information technology more efficiently, Xerox decided to sign a 10-year, $3.2 billion contract with Electronic Data Systems (EDS). This case describes the events that preceded Xerox's decision to outsource information technology.

Keywords

Information Technology; Organizational Change and Adaptation; Job Cuts and Outsourcing; Information Technology Industry

Citation

Applegate, Lynda M., and Kevin Davis. "Xerox: Outsourcing Global Information Technology Resources." Harvard Business School Case 195-158, April 1995. (Revised June 2002.)
  • Educators
  • Purchase

About The Author

Lynda M. Applegate

Entrepreneurial Management
→More Publications

More from the Authors

    • April 2022
    • Faculty Research

    Andonix: Building Businesses in Turbulent Times

    By: Lynda M. Applegate and Ankita Panda
    • March 2022 (Revised April 2022)
    • Faculty Research

    Newsweek: Leading a Transformation

    By: Lynda M. Applegate
    • February 2022
    • Faculty Research

    Yellow Digital Retailers: Providing Solar Electricity to Transform Rural Africa

    By: Lynda M. Applegate and Michael Norris
More from the Authors
  • Andonix: Building Businesses in Turbulent Times By: Lynda M. Applegate and Ankita Panda
  • Newsweek: Leading a Transformation By: Lynda M. Applegate
  • Yellow Digital Retailers: Providing Solar Electricity to Transform Rural Africa By: Lynda M. Applegate and Michael Norris
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Digital Accessibility
Copyright © President & Fellows of Harvard College