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  • April 1995 (Revised June 2002)
  • Case
  • HBS Case Collection

Xerox: Outsourcing Global Information Technology Resources

By: Lynda M. Applegate and Kevin Davis
  • Format:Print
  • | Pages:32
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Abstract

In order to increase revenues, develop new technologies, and manage information technology more efficiently, Xerox decided to sign a 10-year, $3.2 billion contract with Electronic Data Systems (EDS). This case describes the events that preceded Xerox's decision to outsource information technology.

Keywords

Information Technology; Organizational Change and Adaptation; Job Cuts and Outsourcing; Information Technology Industry

Citation

Applegate, Lynda M., and Kevin Davis. "Xerox: Outsourcing Global Information Technology Resources." Harvard Business School Case 195-158, April 1995. (Revised June 2002.)

About The Author

Lynda M. Applegate

Entrepreneurial Management
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