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• Supplement | HBS Case Collection | April 2019

  OTE: Managing in Times of National Crisis (B)

  Juan Alcacer and Emer Moloney

  During the period 2011-2016, CEO and Chairman of Greek telecommunications company OTE Michael Tsamaz guided the company through a much needed transformation with a multi-pronged strategy.

  Keywords: Leading Change; Transformation; Strategy; Telecommunications Industry; Service Industry; Technology Industry;

  Citation:

  Alcacer, Juan, and Emer Moloney. "OTE: Managing in Times of National Crisis (B)." Harvard Business School Supplement 719-505, April 2019.  View Details

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• Case | HBS Case Collection | December 2018 (Revised March 2019)

  Nissan and the Automotive Industry in Post-Brexit Europe

  Juan Alcacer, Jessica A. Gover and Kerry Herman

  Citation:

  Alcacer, Juan, Jessica A. Gover, and Kerry Herman. "Nissan and the Automotive Industry in Post-Brexit Europe." Harvard Business School Case 719-427, December 2018. (Revised March 2019.)  View Details

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• Case | HBS Case Collection | December 2018

  OTE: Managing in Times of National Crisis (A)

  Juan Alcacer, Jérôme Lenhardt and Emer Moloney

  In late 2010, Michael Tsamaz was appointed CEO and Chairman of Greek telecommunications company OTE. OTE still exhibited many traits of a large incumbent organization, with high personnel costs, crippling bureaucracy, lack of customer-centricity, a dull brand, and eroding profitability. Tsamaz was taking over the reins at a time of deep economic crisis in Greece, which would impact the options available to him to transform the company.

  Keywords: Leading Change; Transformation; Economy; Crisis Management; Telecommunications Industry; Greece;

  Citation:

  Alcacer, Juan, Jérôme Lenhardt, and Emer Moloney. "OTE: Managing in Times of National Crisis (A)." Harvard Business School Case 719-456, December 2018.  View Details

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