More from the Author

• Article | Harvard Business Review | July–August 2019

  Where Is Your Company Most Prone to Lapses in Integrity?

  Eugene F. Soltes

  Every sizable organization has integrity gaps—areas where what’s considered appropriate behavior diverges from the norms set by its leaders. Within these pockets, things like offensive language, overly aggressive sales practices, or conflicts of interest may be overlooked or even implicitly condoned. Such lapses not only endanger the reputation of the company but also pose regulatory and liability risks.

  Keywords: integrity; Organizational Culture; Ethics;

  Citation:

  Soltes, Eugene F. "Where Is Your Company Most Prone to Lapses in Integrity?" Harvard Business Review 97, no. 4 (July–August 2019): 51–54.  View Details

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• Article | Accounting Review | May 2019

  Who Consumes Firm Disclosures? Evidence from Earnings Conference Calls

  Anne Heinrichs, Jihwon Park and Eugene F. Soltes

  Using a set of proprietary records, we examine who consumes quarterly earnings conference calls and under which circumstances the calls are consumed. While there is significant interest in calls by institutional investors and sell-side analysts, we find that investors who do not hold a position in the firm are leading consumers. We show that buy-side non-holders who consume calls are more likely to hold positions in competitors and to purchase the stock in the future. In addition, many investors who hold large positions only consume calls periodically. We also document a benefit of consuming calls by finding that the consumption of calls is associated with more informed trading decisions. Overall, our investigation illuminates the actual consumption of conference calls by different consumers and the potential benefits of consuming additional firm disclosures.

  Keywords: disclosure; conference calls; firm news; Corporate Disclosure; Business Earnings; Situation or Environment;

  Citation:

  Heinrichs, Anne, Jihwon Park, and Eugene F. Soltes. "Who Consumes Firm Disclosures? Evidence from Earnings Conference Calls." Accounting Review 94, no. 3 (May 2019): 205–231.  View Details

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• Case | HBS Case Collection | January 2019

  Accenture's Code of Business Ethics

  Eugene Soltes

  Leaders of Accenture’s compliance and ethics program are seeking to design a new code of business ethics for its global workforce of over 400,000 employees. The case explores the decision-making process that went into the design process and ultimately how they created a revised code.

  Keywords: code of conduct; Compliance; Ethics; Law; Leadership; Governance Compliance;

  Citation:

  Soltes, Eugene. "Accenture's Code of Business Ethics." Harvard Business School Case 119-049, January 2019.  View Details

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