Publications
Publications
- October 2013 (Revised February 2016)
- HBS Case Collection
Cynthia Carroll at Anglo American (B)
By: Gautam Mukunda, Lisa Mazzanti and Aldo Sesia
Abstract
In 2007, Cynthia Carroll, the newly-appointed chief executive of mining giant Anglo American, ordered the temporary shutdown of Anglo American Platinum's Rustenburg, South Africa mines in response to a spate of deaths at the operations. The case lays out Carroll's requirements of what had to be done before the Rustenburg mines could restart operations, including the implementation of a new safety program for tens of thousands of workers that called on the help of executives from other Anglo American businesses. The shutdown disrupted operations and incurred substantial costs.
Keywords
Citation
Mukunda, Gautam, Lisa Mazzanti, and Aldo Sesia. "Cynthia Carroll at Anglo American (B)." Harvard Business School Supplement 414-020, October 2013. (Revised February 2016.)