The Red Sneakers Effect: Inferring Status and Competence from Signals of Nonconformity

Silvia  Bellezza; Francesca  Gino; Anat   Keinan

Article | Journal of Consumer Research | June 2014

The Red Sneakers Effect: Inferring Status and Competence from Signals of Nonconformity

by Silvia Bellezza, Francesca Gino and Anat Keinan

Abstract

We examine how people react to nonconforming behaviors, such as entering a luxury boutique wearing gym clothes rather than an elegant outfit or wearing red sneakers in a professional setting. Nonconforming behaviors, as costly and visible signals, can act as a particular form of conspicuous consumption and lead to positive inferences of status and competence in the eyes of others. A series of studies demonstrates that people confer higher status and competence to nonconforming rather than conforming individuals. These positive inferences derived from signals of nonconformity are mediated by perceived autonomy and moderated by individual differences in need for uniqueness in the observers. We identify boundary conditions and demonstrate that the positive inferences disappear when the observer is unfamiliar with the environment, when the nonconforming behavior is depicted as unintentional, and in the absence of expected norms and shared standards of formal conduct.

Keywords: consumer behavior; marketing; Marketing; Consumer Behavior;

Format: Print

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Citation:

Bellezza, Silvia, Francesca Gino, and Anat Keinan. "The Red Sneakers Effect: Inferring Status and Competence from Signals of Nonconformity." Journal of Consumer Research 41, no. 1 (June 2014): 35–54. (Finalist, 2017 Best Article Award for a paper published in JCR in 2014.))

The case traces the growth of Maybach from its origins as a pioneer in car manufacturing to its relaunch by parent company Mercedes Benz AG (now Daimler AG). It covers the relaunch strategy implemented by the German car manufacturer and examines the challenges of reviving a prestigious but dormant brand in an increasingly competitive luxury market. In a fast-paced, globalized and ultra-competitive environment, Mercedes is facing a complex set of challenges and needs to find the right strategy to make the Maybach heritage brand desirable and relevant to today’s demanding luxury customers.

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The Red Sneakers Effect: Inferring Status and Competence from Signals of Nonconformity

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