Article
MIT Sloan Management Review

Guarantees Come to Professional Service Firms

By: Leonard A. Schlesinger, Christopher L. Hart and Dan Maher

Format:Print

Citation

Schlesinger, Leonard A., Christopher L. Hart, and Dan Maher. "Guarantees Come to Professional Service Firms." MIT Sloan Management Review 33, no. 3 (Spring 1992): 19–29.

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About The Author

Leonard A. Schlesinger

General Management

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