Publications
Publications
  • January 1990
  • Article
  • International Journal of Physical Distribution

An Integrated Approach to Customer Service

By: R. D. Shapiro and H. Mathe
  • Format:Print
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Keywords

Customers

Citation

Shapiro, R. D., and H. Mathe. "An Integrated Approach to Customer Service." Special Issue on Mastering Information Management Series. International Journal of Physical Distribution (January 1990).

About The Author

Roy D. Shapiro

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