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Publications
Publications
  • January 1990
  • Article
  • International Journal of Physical Distribution

An Integrated Approach to Customer Service

By: R. D. Shapiro and H. Mathe
  • Format:Print
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Keywords

Customers

Citation

Shapiro, R. D., and H. Mathe. "An Integrated Approach to Customer Service." Special Issue on Mastering Information Management Series. International Journal of Physical Distribution (January 1990).
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About The Author

Roy D. Shapiro

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